A Brief History of Timmies
- 1930 - Miles Gilbert "Tim" Horton is born. He goes on to play 24 seasons for the NHL, most of those for the Leafs, and was named one of the 100 Greatest NHL Players of all time.
- 1964 - While still firmly in the middle of his NHL career, and in the same season that the Leafs won their THIRD consecutive Stanley Cup, Tim Horton opens his first 'Tim Horton Doughnut Shop' in Hamilton ON.
- 1974 - Tim Horton dies after losing control of his De Tomaso Pantera on the QEW near St Catherines. His business partner Ron Joyce buys out the remaining shares for $1M and takes over as sole owner of the 40 stores.
- 1976 - The Timbit is launched.
- 1995 - Wendy's International Inc. acquires Tim Hortons for $400M
- 2006 - Wendy's spins Tim Hortons off as its own separate company again, and is listed on the TSX.
- 2014 - Burger King acquires Tim Hortons for $12.5B, funded by 3G Capital, which owns 71% of Burger King. The new parent company is called Restaurant Brands International (RBI). The CCPA (Canadian Centre for Policy Alternatives) analyzed the deal with 3G Capital and warned it, "likely to have overwhelmingly negative consequences for Canadians", noting that 3G Capital, "has a 30-year history of aggressive cost cutting, which could hurt employees, small businesses, Canadian taxpayers, and consumers."
- 2018 - RBI refuses to allow price increases following the minimum wage increase, which results in less paid breaks and cuts to employee health plans. Tim Hortons falls from 13th to 67th on the list of 'Canada's Most Reputable Companies', one of the largest moves of all the companies on the list.
- 2019 - Tim Hortons is named as one of the Top 5 plastic polluters in Canada. Their current cups are not compostable, and are very difficult to recycle.
- 2020 and beyond - Tim Hortons is criticized for not offering sick leave pay for workers during the pandemic
So, is Tim Hortons Canadian?
Yes and no. It's owner, RBI, is an American-Canadian company, with its majority shareholder (3G Capital) based in Brazil. The main reason that 3G acquired Tim Hortons was to save over $1B in tax, by moving the combined company headquarters to Canada from the U.S., where they were paying a higher rate of corporation tax. Tim Hortons was (and still is) a money making machine, so they also saw an opportunity to implement the well known 3G strategy of aggressive cost cutting to drive profitability.
Has Public Opinion of Tim Hortons Changed the Perception of its Coffee?
After years of being the quintessential Canadian brand, renowned for its coffee, and community relations, opinions about the company, and the coffee, started to change after the Burger King deal. People started asking online if the coffee recipe had changed, is it weaker, is it too dark, is it burnt tasting?
Once upon a time, many years ago, Tim Hortons used to be supplied by large scale roaster, Mother Parkers, a 100+ year old family run company. They knew how to roast coffee back then, and they still do now.
In 2009 Tim Hortons opened its own roasting facility in Ancaster, to go along with its facility in Rochester, NY, to enable it to roast the majority of its coffee inhouse.
Around the same time, Mother Parkers was supplying coffee to McDonald's restaurants for use in house and for bagged coffee.
So yes, some of those rumours are true...
Prior to all of the changes in the business, Tim Hortons was seen as THE Canadian Coffee Experience, i.e. there wasn't much competition. Starbucks had 7% market share, Tim Hortons had 62%. Since then, as Tim Hortons' reputation took a dive, the specialty coffee market exploded, and Timmies was seen less as a Canadian icon, and more as just another coffee shop, with inevitable comparisons being made against better quality coffee.
How Has Tim Hortons Affected Canadian Coffee Tastes?
Even though Timmies sells a few flavoured coffees, there are only really two basic blends on offer, Original, and Dark. Oh, and there is also Bold, which is err.. darker?
Now as discussed in our article on roasting, when you roast coffee dark, it all starts to taste the same, as you lose the important qualities of the origin (i.e. where it's grown, the altitude, the processing etc). And when compared to specialty coffee, Tim Hortons roasts its 'medium' coffee quite dark, and its dark/bold coffee really dark. The effect of this is to create a coffee so dark and bitter that many customers need to add cream and sugar to make it palatable. Hence the infamous 'Double Double'. (Now added to the Canadian Oxford Dictionary)
As a result of the Double-Double's popularity, many people think that black coffee is supposed to be bitter, and refuse to drink it without cream or sugar, or both. Convincing people to try good quality coffee, just black, can be difficult.
Here at Black Creek Coffee we're on a journey to educate people about the amazing different flavours of coffee, and how it can be selected, roasted and brewed to make a wonderfully smooth and flavourful drink. I've used this analogy before, but it's like whisky. Cheap whisky needs a mixer, good whisky has an abundance of smooth flavour, neat or with a little water.
The other benefit to switching to good quality, specialty coffee are the health and fitness benefits too. Black coffee is zero calorie, and boosts energy. In contrast, a Double-Double has a chocolate bar's worth of sugar in it.
Summary
You can still be a hockey playing, snow shoveling, poutine eating, chest thumping Canadian, while drinking great coffee! So put down the double double and the Beiber balls, and buy great coffee like our Sanctuary Premium Blend fresh from small, independent, Canadian owned roasters.
References:
- Tim Hortons the Brazilian coffee chain that wants to be Canadian again
- Burger King could save a whopping amount of money by moving to Canada
- Tim Hortons responds to backlash over sick leave policy amid covid 19 outbreak
- Wikipedia Tim Hortons
- Tim Hortons Top Polluter
- Mother Parkers
- McDonalds ramps up expansion in Canada
28 comments
Tim Hortons is longer a place to go. With language barriers, rudeness and inaccuracies every time you place an order, I’ll go to other establishments that actually are respectful and polite when taking my money in exchange for their products. Good bye Tim Hortons. You definitely need to improve immensely
Coffee and service has gone down in the last 5 years. Way too many mistakes. Used to be our favorite stops not anymore.
COFFEE is terrible service is awful, we no longer attend a Canadian Icon which for years have been bought and taken over by greed and pretending to be our friends (canadians) and being riped off by awful tasteing coffee that you need lots of sugar and cream if you want to drink the drain water. So long and hello to Mac and other places like home brew made to our liken..Sorry to the family of the Great Canadian Icon hockey player Mr.Horton…
Tim Hortons is sliding down in its service and its house keeping is almost non existent.
I have noticed this on HWY 401 (in multiple locations) and in Kingston, Ontario.
The service is deplorable, especially the males in attendance, all they seem is to talk to each other and do not seem to care about the service with multiple customers standing waiting. When challenged they might speed up for a few minutes, but shortly they are back having gab fests with what appears to be their friends. If I do not see an improvement in the hygiene, I will be forced to call the local Health Inspectors. Hygiene is imperative in your industry and it is most definitely being ignored.
Since I owned and operated a store at 226 Ottawa St North at Edinborough in Hamilton when Tim Horton opened its first store up the street I find this all very interesting. Another interesting part of that story is that Tim Horton’s then sold “Day Olds” for less than freshly made. Mrs Ward who owned the restaurant next to me used to drop into Horton’s on her way to work and buy a wicker basket full of “Day Olds” and put them under a glass counter top container and sell them for more than Horton’s fresh! They were usually gone in an hour or so !